Cloud-based POS software is the new IT product in the restaurant industry that offers more advanced features as compared to the traditional restaurant management system. It will not wrong to say that the ability to capture the modern needs of the restaurant industry has made the cloud pos system their most favorite. Moreover, the opportunities for maximizing the profit margins and reducing the dependency on one particular market. But how? This blog has discussed the 5 ways an online restaurant POS can be used in a restaurant for maximizing their profits.
Generate more Revenue by offering online ordering facility
Online ordering has become the symbol of modernization for the restaurants. If a restaurant does not offer online ordering and delivery service then they cannot compete in the market as when it comes to food, people prefer eating with their own convenience. How many customers can you serve by operating from a particular area within the standard time? And what are your growth opportunities with limited tables and restricted operations within the restaurant?
Through cloud POS system restaurants can manage online orders of the customers with ease. This means that customers are encouraged to reach out to the restaurants without physically present there. Furthermore, online ordering feature of cloud-based point of sale eliminates the geographical barriers. In order to compete in this challenging era, it has become important for the restaurants to maximize their reach to the customers.
Generate more Revenue by operating 24/7
How much profit can a restaurant make by operating in limited working hours? And even if it extends its working hours, how many customers do you think can be attracted? Will it be covering the fixed cost of opening the restaurant for extra hours? While with cloud-based Restaurant computer software offers an efficient solution to all these problems. It facilitates restaurants to operate 24 hours in the expanded market.
A competitive Cloud Restaurant POS allows a restaurant to take multiple orders without any time restrictions and it encourages the customers to order food on their door-step for fulfilling their morning, evening or midnight cravings. This feature manages the fixed cost-effectively while the increased operating hours automatically maximize the restaurant’s revenue. Moreover, it eliminates the restriction of vacant tables available as the restaurants can serve the maximum number of customers without letting them wait.
Generate more Revenue by optimizing your operations
While promoting online ordering, it is important to manage the internal operations of the restaurants accordingly. Therefore, quality cloud pos systems have integrated features of online ordering with sales, inventory, CRM, and payroll. One of the main limitations of traditional restaurant software is that it cannot be operated outside the restaurant. This restricts all the operations within the restaurant making it difficult to update the information immediately. Moreover, using events for promoting restaurant is one of the most effective marketing approaches but the limitation of desktop POS makes the restaurant comparatively less responsive.
Whereas, with an online POS solution, you can not only manage real-time tracking of sales but you can operate complete restaurant virtually. As a restaurant owner, you can focus on different other available opportunities while monitoring all the operations virtually. Having complete control over the restaurant while having the flexibility of working on its growth opportunity will be optimizing your operations. And this will ultimately affect your profits and sustainability.
Generate more Revenue by improving customer relationship
The increased influence of social media over the restaurant industry has made it compulsory for the managers to remain active for responding to all the related queries of the customers before someone else creates a negative atmosphere. In this era of globalization, competitive restaurants are using customer search history and predicting their expectations for making offering specific deals and discounts to them. This is because customers have become the most important concern of the restaurants. Therefore, a competitive cloud pos solution is offering 24/7 access feature making it easy for the restaurants to remain updated with their customers. This also helps in reducing the chances of bad word of mouth as the customers can directly question the restaurant rather than believing in the biased or irrational opinion of others.
Other than this, a complete cloud-based point of sale system manages customer information making it easy to interact with the customer considering their history with the restaurant. For instance, if a regular customer contacts you through an online portal for delivery of the food, then you can create a positive impression by reducing the need of repeating the address, alternative phone number or related details. Instead, you can also promote related deals to the customers by referring to their last food preferences.
Generate more Revenue by reducing the maintenance cost of POS
Having a POS has become as compulsory for a restaurant as having employees. Majority of the restaurants are already using management software but have been stuck in cloud-based pos vs. traditional pos dispute. This is because the industry has been existed for decades and has only relied on traditional methods of accountancy. This made it difficult for them to accept the replacement of traditional methods with desktop POS solution. They considered it expensive and complex as well. But with time and increased expectations of the customers, the cost-effectiveness of restaurant computer software has been proved.
Now, it’s desktop POS vs. Cloud POS and the restaurants are facing the same issues accepting it. As traditional restaurant software eliminated the cost of hiring individual managers for each of the department by requiring a one-time cost of software deployment. Although, these systems are expensive but the facility to the restaurant for using it for the rest of their lives for free makes it cost effective. Whereas, this new cloud-based POS is offering multiple features with high-cost competitiveness by requiring minimum per month usage fee that can easily be covered with 2 or 3 customers a month. A standard cloud POS gets updated automatically without requiring any additional costs from the restaurants. The POS of cloud computing has been developed with the aim of promoting high convenience and cost competitiveness in order to help restaurants maximizing their profit margins by expanding in new markets. A large portion of POS investment can easily be reduced by a restaurant that will be ultimately affecting its revenues. Moreover, you will also be free from investing in the hardware without compromising on the speed, accuracy, and memory of the system.
Always remember to conduct market research on technology before selecting a particular solution. In order to assure that your POS with cloud computing is helping you maximize your profits with all five stated ways, it should be offering the following discussed standard features.